Friday, June 17, 2005

PHA - Discussing Unanticipated Outcomes and Disclosing Medical Errors

http://www.gha.org/pha/video/index.asp

55 minutes video from Georgia Hospital Association Research and Education Foundation & Agency for Healthcare Research and Quality.

The video was written and directed by Dr. John Banja, an Associate Professor at Emory University’s Center for Ethics.

The video consists of two parts. Part One features a panel discussion of three clinical vignettes involving medical error.

Part Two of the tape presents a host of empathic communication techniques that can be useful to health professionals when they conduct “bad news” conversations.
Please note: the file is 623mb in size.