Reinertsen JL, Pugh MD, Bisognano M
Institute for Healthcare Improvement; 2005
As part of its ongoing work supporting and encouraging health care leaders who are committed to making improvement a unifying strategy, IHI is proud to offer a new Innovation Series white paper detailing seven "Leadership Leverage Points" for achieving dramatic, system-level performance improvement. The paper is free and available on www.ihi.org/IHI/...