BMJ - Improving clinical practice using clinical decision support systems

a systematic review of trials to identify features critical to success.
Kawamoto K, Houlihan CA, Balas EA, Lobach DF.
BMJ. 2005 Apr 2;330(7494):765

www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&db=pubmed&dopt=Abstract&list_uids=15767266