August 2006 - Vol. 41 Issue 4p2 Page 1535-1720
Foreword to: Keeping our Promises: Research, Practice, and Policy Issues in Health Care Reliability. A Special Issue of Health Services Research
James L. Reinertsen, Carolyn Clancy
Organizational Silence and Hidden Threats to Patient Safety
Kerm Henriksen, Elizabeth Dayton
Sensemaking of Patient Safety Risks and Hazards
James B. Battles, Nancy M. Dixon, Robert J. Borotkanics, Barbara Rabin-Fastmen, Harold S. Kaplan
Teamwork as an Essential Component of High-Reliability Organizations
David P. Baker, Rachel Day, Eduardo Salas
Creating High Reliability in Health Care Organizations
Peter J. Pronovost, Sean M. Berenholtz, Christine A. Goeschel, Dale M. Needham, J. Bryan Sexton, David A. Thompson, Lisa H. Lubomski, Jill A. Marsteller, Martin A. Makary, Elizabeth Hunt
Struggling to Invent High-Reliability Organizations in Health Care Settings: Insights from the Field
Nancy M. Dixon, Marjorie Shofer
Enhancing Patient Safety through Organizational Learning: Are Patient Safety Indicators a Step in the Right Direction?
Peter E. Rivard, Amy K. Rosen, John S. Carroll
Improving Patient Safety in Hospitals: Contributions of High-Reliability Theory and Normal Accident Theory
Michal Tamuz, Michael I. Harrison
Making Noncatastrophic Health Care Processes Reliable: Learning to Walk before Running in Creating High-Reliability Organizations
Roger K. Resar
Fair and Just Culture, Team Behavior, and Leadership Engagement: The Tools to Achieve High Reliability
Allan S. Frankel, Michael W. Leonard, Charles R. Denham
Achieving a High-Performance Health System: High Reliability Organizations within a Broader Agenda
Anne K. Gauthier, Karen Davis, Stephen C. Schoenbaum