The Centers for Medicare & Medicaid Services (CMS) recently released the final Hospital CAHPS (HCAHPS) survey instrument.
The intent of the HCAHPS initiative is to provide a standardized survey instrument and data collection methodology for measuring patients’ perspectives on hospital care.
HCAHPS can be viewed as a core set of questions that can be
combined with a broader, customized set of hospital-specific items.
Once HCAHPS is fully implemented its results will be publicly reported on the Hospital Compare website
- CMS10102-SS.pdf 332KB Supporting Statement and Instrument_Survey
- CMS10102-Response.pdf 283 KB Response to Comments Dated 10-27-05
- CMS10102-Instructions.pdf 23 KB Instructions for Completing the 83-I
- CMS – HCAHPS
- AHRQ - Fact Sheet HCAHPS®