http://www.ahrq.gov/consumer/guidetoq/
Agency for Healthcare Research and Quality released a new publication, Guide to Health Care Quality: How To Know It When You See It, to help consumers identify high-quality health care. This booklet is part of AHRQ's new consumer education campaign to help people take a more active role in their own health care.
The Guide to Health Care Quality includes steps that consumers can take to improve their quality of care. It explains the difference between clinical measures and consumer ratings.
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